In May of 2000, when Lars Ulrich personally delivered a 60,000-page printout of the Napster users who were sharing Metallica songs, he probably never suspected that the online backlash against his band would still be running at full steam eight years later.
Sometimes, hindsight is everything.
The band’s unveiling of a fan-outreach program called Mission:Metallica, including DRM-free downloads and access to unreleased material, reflects a new understanding on their part about how the internet works: Give people what they want or they’ll get it from somewhere else.
But when we first posted about Metallica’s plans for some sort of Radiohead style release, the response was overwhelmingly negative. Of the 75 comments at this writing, not all are negative (even though the worst of the negatives are unprintable. Except they’ve already been printed. Look them up).
“Wow, you’re looking into using the Internet,” wrote Lewis Salem. “Good for you, Lars. We have been looking into using it for 14 years. When you got up and demonized Shawn Fanning, you made a complete ass of yourself. How pompous.”
A user called Kanyw West took the matter into the realm of parody: “Metallica hates black people.”
When the band announced that its plan did not include giving the album away for free, as Radiohead and Nine Inch Nails have done, fans became even more hostile.
“Too little, too late. I don’t even listen to metal, but I’m going to download this album illegally out of spite. Metallica sucks,” wrote Ched.
Danijel followed that up with “Stay off of the internet, Napster-killing pieces of shit hypocrites.”
P.W. explained his decision to stop following the band as part of his embrace of MP3s, despite the fact that Metallica is selling its next album in the format: “Up yours, Metallica. (I) don’t buy your crap anymore and don’t listen to your stuff after the late ’90s. You wanted me to pick between MP3s and Metallica? I did. You lost.”
Contrast this with the love fans have shown for Radiohead and Nine Inch Nails, the two bands Lars Ulrich said Metallica had been keeping an eye on while devising its own strategy.
About Radiohead’s In Rainbows, commenter Bennet wrote, “I’m glad I could shell out 40 pounds for the discbox, the album is great and the bonus disc should be great,” while Falha explained that any version of an afterlife would be acceptable, so long as they play Radiohead: “I don’t know if there’s a heaven or a hell. I just hope that wherever I go, I can listen to Radiohead. Thank you so much!”
Nine Inch Nails received similiar pariase and gratitude from Listening Post readers for Ghosts I-IV. “Finally a music release system that I can get into. Pay the artist not the corporation,” wrote Beriale. “Thank you NIN.” Julie said she downloaded the album via torrent for free but decided to pay for it anyway: “First, I went to their site and downloaded the amazing GhostI. Then, after listening to it all night long, I went back and paid 5 bucks for the complete download, I loved it so much. How’s that for marketing? Thank you NIN for nailing this down! Will music start our next revolution?”
We don’t want to pick favorites, but this one caught our eye, from WileyC:
Yeah. My wife and I have had the ‘pleasure’ of having Metallica’s lawyers jump on us. Our crime? My wife made a set of FREE button sets that you could use online. They were pink. They were shiny. She called them “Rose Metallica”.
We ended up renaming the set “Loser 80s Hair Band”. No lawyers have called us about it since then.
People — tell us how you really feel.
Why do people still hate Metallica so much? We can think of a few potential reasons:
- Anecdotal research indicates that people who like computers also tend to like Radiohead and Nine Inch Nails more than Metallica, even prior to the Napster imbroglio
- Metallica is still on a major label, while Radiohead and Nine Inch Nails, which essentially own their own indie labels, have spoken out against their former major labels on multiple occasions.
- People hate the prospect of being sued by faceless corporations. Lars Ulrich signed up to be the RIAA’s scapegoat.
- Everybody likes free stuff.
Eliot Van Buskirk @ wired.com



May 31st, 2008 at 1:10 pm
NIN and Radiohead dont have a fucking record label anymore. Thats why they could have the pay what you want you stupid fuckers. Do you really think Warner is going to let Metallica give away the last album under contract with them, you fuckin ignorant idiots dont know anything. And what the fuck are you showing that camp chaos video for?? welcome to 8 years ago man..we’ve all seen it..and yes it was funny but its over now. You know what though, if i was in a rich rock band i would take pleasure in not giving away my album to stupid little dip shits like you little fuckers. And WHY THE FUCK does a newmetallica album site keep posting stories bashing them..fuck, save that shit for blabbermouth
May 31st, 2008 at 8:01 pm
Screw this shit. These people need to learn how to get over it. It’s pretty immature to hold a grudge for 8 YEARS. Come on people. Metallica’s trying to do something new, but these dumbshits keep kicking up old crap that nobody but them cares about anymore. GET OVER IT. Napster was a bad joke anyway.
July 3rd, 2008 at 3:38 am
What the fuck? Metallica IS giving away the new album for free with a mission metallica membership. you get to download it on midnight of the release date. whoever posted this is a jackass who doesn’t know what he’s talking about. plain and simple: get your facts straight, before you become so pretentious as to even ATTEMPT to talk shit about what the biggest and most profitable metal act in the world’s plan is, Mr. Administrator.